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Hard Rock Hotel Cancun Resort

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Hard Rock Resort Credit Terms & Conditions

Vacation dollar promotion is valid through December 23, 2013 as long as reservation is booked by December 18, 2013 (promotion can change at any time without prior notice)

3 nights 4 nights 5 - 8 nights 9 - 11 nights 12 nights +
Golf $500.00 $750.00 $1,500.00 $2,000.00 $2,500.00
Tours $500.00 $750.00 $1,500.00 $2,000.00 $2,500.00
Colin Cowie Wedding Collection™ $500.00 $750.00 $1,500.00 $2,000.00 $2,500.00
Romantic Dinner $500.00 $750.00 $1,500.00 $2,000.00 $2,500.00
Upgraded Wine List $500.00 $750.00 $1,500.00 $2,000.00 $2,500.00
Room Upgrade $500.00 $750.00 $1,500.00 $2,000.00 $2,500.00
Dolphins $500.00 $750.00 $1,500.00 $2,000.00 $2,500.00
Rock Shots $500.00 $750.00 $1,500.00 $2,000.00 $2,500.00
Spa/Beauty Salon $100.00 $150.00 $   300.00 $   400.00 $   500.00
Academy of Golf $500.00 $150.00 $1,500.00 $2,000.00 $2,500.00

* Resort Credit cannot be exchanged for cash, products or merchandise. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Promotion may change without prior notice. As of April 1,2012 a service fee of 11% will be applied to all resort credit items and services
(Rock Shots, Resort Credit Shop and other products and services of this promotion). These fees can be paid with cash, credit card or other authorized means. Promotion may change without prior notice.

**Resort Credit can only be applied to the Colin Cowie Wedding Collections with $3,000 value or higher (Seaglass, Elegant Ivory, Purple Shimmer, El Sol & White Rosete Collections). Maximum amount of Resort Credit that can be applied to a wedding collection is $1500. When applying Resort Credit to a wedding collection, full amount must be used.

* 1500 Resort Credit promotion is valid for US, Canada, and Latin America residents; for Europe and Asia residents certain restrictions apply. Resort Promotion applies to members with Imperial Weeks, Preferential Rates, participants of the Referral Program and Advantage Promotion. Resort Credit is not transferable, non cumulative and cannot be held over for future stays. Promotion will not be extended to travelers on: Fam trips, travel agent or employee rates, complimentary, incentive or compensatory stays.

Guests booking the Deluxe Family will receive up to $1,500 Resort Credit with a 5 consecutive night stay or longer, $750 Resort Credit when staying 4 consecutive nights or $500 when staying 3 consecutive nights. Rock Suite Platinum will receive up to $3,000 Resort Credit for a 5 consecutive night stay, $1,500 Resort Credit for a 4 consecutive night stay and $1,000 Resort Credit for a 3 consecutive night stay.

Tours, services and amenities are subject to availability. Services and amenities must be booked/requested upon arrival and must be purchased at full price. Resort Credit is applicable only towards the mentioned tours and only when operated by Palace Vacation Planners. Not applicable towards tours provided by other operators. Promotion, prices and applicable services are subject to change without notice. All services require reservation at least 24 hours prior to desired service. No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price.

Promotion applies to groups of 25 rooms and under.  Groups over 25 rooms contact our group desk at 800-635-1836 or our weddings department at

Room upgrades:
Resort Credit for room upgrades does not apply to the Deluxe Family or the Rock Suite Platinum.

Resort Credit is applicable to Colin Cowie Wedding Collection does not apply to other wedding packages optional services or extras. When applying Resort Credit to wedding collections the full amount must be used.

Romantic Dinner:
It includes lobster and premium Champagne for two adults. Additional bottles of Champagne incur an additional cost.

Upgraded wine:
Award winning wine selection available at all restaurants. Premium wine list not available from room service menu.

Rock Shots:
Resort Credit may be used for the purchase of Rock Shots by Kodak. Resort Credit not applicable towards additional products such as enlargements, photo books, albums and others.

Resort Credit may be used for towards spa/beauty salon services: up to $300 for stays of 5 - 8 nights; $150 for a 4 night stay and $100 for stays of 3 nights.

Resort Credit is applicable for golf rounds at regular price. Golf rounds include early fee, green fee, twilight fee, and junior fee and exclude all other fees. Resort Credit is not applicable toward any rental or purchase of any product. Additional restrictions or exclusions may apply at the time of bookings.


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